Question 1

How far in advance should we book event planning services?

Accepted Answer

For weddings, galas, and large festivals we recommend six to twelve months. Corporate meetings, showers, and community events typically need six to ten weeks. If your date is sooner, contact us anyway — we hold limited short-notice availability each month.

Question 2

Do you offer day-of coordination only?

Accepted Answer

Yes. If you have already planned your event, our day-of coordination package covers timeline management, vendor arrival, setup supervision, guest flow, and troubleshooting so you can be fully present.

Question 3

Can you work with vendors we already selected?

Accepted Answer

Absolutely. We coordinate with your chosen caterers, venues, florists, and entertainers, manage their contracts and timelines, and keep everyone aligned to one master schedule.

Question 4

What size events do you handle?

Accepted Answer

From intimate gatherings of 20 guests to festivals and vendor markets with several thousand attendees and 60+ booths.

Question 5

Is there a cost to have machines installed?

Accepted Answer

For qualifying locations, installation and machines are provided at no cost. We evaluate foot traffic and hours of operation during a free site assessment and present the right program for your building.

Question 6

How often are machines restocked?

Accepted Answer

Restocking is scheduled based on your usage data, typically weekly or bi-weekly, with automatic adjustments during peak seasons and same-week response for unexpected demand.

Question 7

Can we choose the products?

Accepted Answer

Yes. Product selection is fully customizable, including healthy, low-sugar, and allergen-conscious lineups for schools, hospitals, and wellness-focused workplaces.

Question 8

What happens if a machine malfunctions?

Accepted Answer

Report it by phone or email and we respond within one business day, with most service issues resolved on the first visit. Refunds for failed vends are handled promptly.

Question 9

Do you provide contracts for government and school procurement?

Accepted Answer

Yes. We provide formal proposals, W-9s, certificates of insurance, and multi-year service agreements suitable for public procurement processes.

Question 10

Can we combine event planning and vending under one agreement?

Accepted Answer

That is our specialty. Bundled service contracts give you one point of contact, one invoice, and preferred pricing across both divisions.

Question 11

Do you serve multiple locations?

Accepted Answer

Yes. We manage multi-site vending programs and multi-location corporate event calendars with unified reporting.

Question 12

What areas do you serve?

Accepted Answer

We serve the greater metropolitan region and surrounding counties, with travel available for destination events and regional vending accounts.

Question 13

Are you licensed and insured?

Accepted Answer

Yes. Jaylin and Company, LLC is fully licensed and carries general liability coverage. Certificates are available on request for venues and facility managers.

Question 14

How quickly will I hear back after requesting a quote?

Accepted Answer

Every request receives a response within one business day. Detailed proposals for larger events or multi-machine programs are delivered within three business days.

Question 15

Is a quote free?

Accepted Answer

Always. Consultations, site evaluations, and written estimates are provided at no cost and with no obligation.

Question 16

What information helps you quote accurately?

Accepted Answer

Your service type, date or timeline, location, expected guest count or building population, and any budget range you have in mind.

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